{"id":19896,"date":"2016-04-12T09:17:28","date_gmt":"2016-04-12T09:17:28","guid":{"rendered":"https:\/\/blog.speedikonfm.com\/privacy-policy\/"},"modified":"2026-05-19T09:37:00","modified_gmt":"2026-05-19T07:37:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/blog.speedikonfm.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h2><strong>Privacy Policy<\/strong><\/h2>\n<p>The responsible party within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:<\/p>\n<p>speedikon Facility Management AG<br \/>\nBerliner Ring 103<br \/>\n64625 Bensheim<br \/>\nGermany<br \/>\nPhone: +49 62 51 \/ 584 \u2013 0<br \/>\nEmail:\u00a0<a class=\"moz-txt-link-abbreviated\" href=\"mailto:sfm-datenschutz@speedikonfm.com\">sfm-datenschutz@speedikonfm.com<\/a><\/p>\n<h3><strong>Your data protection rights<\/strong><\/h3>\n<p>You can exercise the following rights at any time using the contact details of our data protection officer:<\/p>\n<ul>\n<li>information about your data stored by us and its processing (Art. 15 GDPR),<\/li>\n<li>rectification of incorrect personal data (Art. 16 GDPR),<\/li>\n<li>erasure of your data stored by us (Art. 17 GDPR),<\/li>\n<li>restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),<\/li>\n<li>objection to the processing of your data by us (Art. 21 GDPR), and<\/li>\n<li>data portability, provided that you have consented to the data processing or have concluded a contract with us (Art. 20 GDPR).<\/li>\n<\/ul>\n<p>If you have given us consent, you can revoke it at any time with effect for the future.<\/p>\n<p>You may at any time lodge a complaint with a supervisory authority, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the controller.<\/p>\n<p>A list of supervisory authorities (for the non-public sector) with contact details can be found at:\u00a0<a href=\"https:\/\/www.bfdi.bund.de\/EN\/Service\/Anschriften\/Laender\/Laender-node.html\" target=\"_blank\" rel=\"noopener\">https:\/\/www.bfdi.bund.de\/EN\/Service\/Anschriften\/Laender\/Laender-node.html<\/a>.<\/p>\n<h3><strong>Collection of general information when visiting our website<\/strong><\/h3>\n<p><strong>Nature and purpose of processing<\/strong><\/p>\n<p>When you access our website, i.e., when you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.<\/p>\n<p>In particular, this data is processed for the following purposes:<\/p>\n<ul>\n<li>to ensure an efficient connection setup of the website,<\/li>\n<li>to ensure an efficient use of our website,<\/li>\n<li>to evaluate system security and stability, and<\/li>\n<li>to optimize our website.<\/li>\n<\/ul>\n<p>We do not use your data to draw conclusions about you personally. Information of this kind is statistically evaluated by us anonymously, if necessary, in order to optimize our website and the technology behind it.<\/p>\n<p><strong>Legal basis and legitimate interest<\/strong><\/p>\n<p>The processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.<\/p>\n<p><strong>Recipients<\/strong><\/p>\n<p>Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.<\/p>\n<p><strong>Third country transfer<\/strong><\/p>\n<p>The collected data may be transferred to the following third countries:<\/p>\n<p>USA<\/p>\n<p>The following data protection guarantees are available:<\/p>\n<ul>\n<li>EU Commission adequacy decisions<\/li>\n<li>Standard contractual clauses<\/li>\n<\/ul>\n<p><strong>Storage period<\/strong><\/p>\n<p>Data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for data used to provide the website when the respective session has ended.<\/p>\n<p>When storing data in log files, they are deleted after 14 days at the latest. Storing data for longer than 14 days is also possible. In this case, the IP addresses of the users are anonymized, so that an assignment of the client is no longer possible.<\/p>\n<p><strong>Mandatory or required provision of data<\/strong><\/p>\n<p>The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website is not guaranteed. In addition, individual services may not be available or may be limited. For this reason, an objection is excluded.<\/p>\n<h3><strong>Cookies<\/strong><\/h3>\n<p>Like many other websites, we also use so-called \u201ccookies\u201d. Cookies are small text files that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our website.<\/p>\n<p>You can delete individual cookies or the entire cookie inventory. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you can find the necessary information under the following links:<\/p>\n<ul>\n<li>Mozilla Firefox:\u00a0<a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/clear-cookies-and-site-data-firefox\" target=\"_blank\" rel=\"noopener\">https:\/\/support.mozilla.org\/en-US\/kb\/clear-cookies-and-site-data-firefox<\/a><\/li>\n<li>Internet Explorer:\u00a0<a href=\"https:\/\/support.microsoft.com\/en-us\/windows\/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d\" target=\"_blank\" rel=\"noopener\">https:\/\/support.microsoft.com\/en-us\/windows\/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d<\/a><\/li>\n<li>Google Chrome:\u00a0<a href=\"https:\/\/support.google.com\/accounts\/answer\/61416?hl=en\" target=\"_blank\" rel=\"noopener\">https:\/\/support.google.com\/accounts\/answer\/61416?hl=en<\/a><\/li>\n<li>Opera:\u00a0<a href=\"https:\/\/help.opera.com\/en\/latest\/web-preferences\/#cookies\" target=\"_blank\" rel=\"noopener\">https:\/\/help.opera.com\/en\/latest\/web-preferences\/#cookies<\/a><\/li>\n<li>Safari:\u00a0<a href=\"https:\/\/support.apple.com\/guide\/safari\/manage-cookies-sfri11471\/mac\" target=\"_blank\" rel=\"noopener\">https:\/\/support.apple.com\/guide\/safari\/manage-cookies-sfri11471\/mac<\/a><\/li>\n<\/ul>\n<p><strong>Storage period and cookies used<\/strong><\/p>\n<p>If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:<\/p>\n<ul>\n<li>technically necessary cookies<\/li>\n<\/ul>\n<p><strong>Type and purpose of processing<\/strong><\/p>\n<p>The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.<\/p>\n<p>We require cookies for the following applications:<\/p>\n<ul>\n<li>language settings<\/li>\n<\/ul>\n<p><strong>Legal basis and legitimate interest<\/strong><\/p>\n<p>The processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in a user-friendly design of our website.<\/p>\n<p><strong>Recipients<\/strong><\/p>\n<p>Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.<\/p>\n<p><strong>Mandatory or required provision of data<\/strong><\/p>\n<p>The provision of the aforementioned personal data is not required by law or contract. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be limited.<\/p>\n<p><strong>Objection<\/strong><\/p>\n<p>Please read the information about your right to object according to Art. 21 GDPR below.<\/p>\n<h3><strong>Provision of chargeable services<\/strong><\/h3>\n<p><strong>Type and purpose of processing<\/strong><\/p>\n<p>For the provision of chargeable services, we request additional data, such as payment details, in order to be able to execute your order.<\/p>\n<p><strong>Legal basis<\/strong><\/p>\n<p>The processing of the data required for the conclusion of the contract is based on Art. 6 (1) point b GDPR.<\/p>\n<p><strong>Recipients<\/strong><\/p>\n<p>Recipients of the data are order processors, if applicable.<\/p>\n<p><strong>Storage period<\/strong><\/p>\n<p>We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.<\/p>\n<p><strong>Mandatory or required provision of data<\/strong><\/p>\n<p>The provision of your personal data is voluntary. Without the provision of your personal data, however, we cannot grant you access to our offered content and services.<\/p>\n<h3><strong>Newsletter<\/strong><\/h3>\n<p><strong>Nature and Purpose of Processing<\/strong><\/p>\n<p>To deliver our newsletter, we collect personal data submitted via a registration form.<br \/>\nThe following information is required for registration: e-mail address, last name, company name, and salutation (with the option \u201cNo specification\u201d).<br \/>\nProviding your first name is optional.<\/p>\n<p>These details are used solely to enable personalised and company-related communication within the B2B newsletter.<\/p>\n<p>A valid e-mail address is required for registration. To verify that the registration is made by the owner of the e-mail address, we use the double opt-in procedure. This includes logging the registration, sending a confirmation e-mail, and recording the confirmation.<\/p>\n<p>The newsletter is sent via the Brevo platform (formerly Sendinblue), a service provided by Sendinblue GmbH, K\u00f6penicker Stra\u00dfe 126, 10179 Berlin, Germany.<br \/>\nBrevo acts as our processor in accordance with Art. 28 GDPR. A corresponding Data Processing Agreement (DPA) has been concluded.<\/p>\n<p><strong>Personalised Tracking (Email Opens and Clicks)<\/strong><\/p>\n<p>As part of our newsletter distribution, we use features that measure user interaction. This includes recording whether and when an e-mail is opened and which links are clicked.<br \/>\nThis analysis is carried out on a personalised basis to optimise our content and enable targeted follow-up communication.<\/p>\n<p>Personalised tracking is performed only on the basis of your explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, which you provide during the registration process.<\/p>\n<p><strong>Legal Basis<\/strong><\/p>\n<p>Processing is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR.<br \/>\nThe additional required fields (last name, company, salutation) are processed to enable targeted B2B communication and are further justified by our legitimate interest in professional business communication in accordance with Art. 6 para. 1 lit. f GDPR and Recital 47 GDPR.<\/p>\n<p><strong>Recipient<\/strong><\/p>\n<p>The only recipient of your data is Sendinblue GmbH (Brevo), which provides the technical infrastructure for sending newsletters.<br \/>\nData are not shared with third parties.<\/p>\n<p><strong>Storage Period<\/strong><\/p>\n<p>Your data will be processed only as long as your consent remains valid.<br \/>\nUpon withdrawal or unsubscription, your data will be deleted unless statutory retention obligations apply.<\/p>\n<p>Unsubscribed e-mail addresses are retained in a suppression list (blacklist) to ensure that no further e-mails are sent to these contacts.<br \/>\nThis storage is based on Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR.<br \/>\nSuppression list data is stored for as long as the newsletter service is active or until the purpose no longer applies.<\/p>\n<p><strong>Provision of Data<\/strong><\/p>\n<p>Providing the above-mentioned required information is necessary to deliver the newsletter and to address you appropriately.<br \/>\nWithout these details, registration for the newsletter is not possible.<br \/>\nProviding your first name is optional.<\/p>\n<p><strong>Withdrawal of Consent<\/strong><\/p>\n<p>You may withdraw your consent to the storage and use of your personal data for newsletter purposes at any time with future effect.<br \/>\nEach newsletter e-mail contains an unsubscribe link.<\/p>\n<h3><strong>Emails<\/strong><\/h3>\n<p><strong>Use of AI Systems for Knowledge Extraction and Service Optimization<\/strong><br \/>\nTo efficiently design our business processes and improve our customer support, we use technological assistance in the form of artificial intelligence (AI).<\/p>\n<ul>\n<li><strong>Scope of Processing:<\/strong><br \/>\nWe automatically analyze selected incoming emails (in particular from defined business partner domains). In doing so, only subject-related and project-related information (e.g., requirements, appointments, product inquiries) is extracted and stored in a structured manner in our internal knowledge databases\/CRM systems.<\/li>\n<li><strong>Purpose of Processing:<\/strong><br \/>\nThe purpose of this processing is to optimize our sales and service processes and to ensure a company-wide flow of knowledge in order to handle inquiries more quickly and accurately.<\/li>\n<li><strong>Legal Basis:<\/strong><br \/>\nProcessing is carried out on the basis of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. Our interest lies in improving service quality and ensuring efficient internal information processing.<\/li>\n<li><strong>Special Protection (On-Premise):<\/strong><br \/>\nTo protect your data, we exclusively use a local AI model (on-premise) on our own secure servers. Your data is not shared with external AI providers (such as OpenAI, Microsoft, or Google) at any time, nor is it used for training public models. Data sovereignty remains entirely within our organization.<\/li>\n<li><strong>Storage Duration:<\/strong><br \/>\nThe extracted information is stored only for as long as necessary to process the respective business transactions or to maintain the customer relationship.<\/li>\n<li><strong>Right to Object:<\/strong><br \/>\nYou have the right to object to this type of processing at any time. To do so, please send a short message to\u00a0<a class=\"moz-txt-link-abbreviated\" href=\"mailto:sfm-datenschutz@speedikonfm.com\">sfm-datenschutz@speedikonfm.com<\/a>. We will then exclude your email address from the automated analysis.<\/li>\n<\/ul>\n<h3><strong>Use of Borlabs Cookie<\/strong><\/h3>\n<p>This website uses Borlabs Cookie, a consent management tool provided by Borlabs GmbH, R\u00fcbenkamp 32, 22305 Hamburg, Germany.<\/p>\n<p>Borlabs Cookie sets a technically necessary cookie (borlabs-cookie) in which your consents for the use of cookies and other services are stored. The cookie only contains information about which selection you have made and does not itself process any personal data.<\/p>\n<p>If you wish to revoke your consents, you can delete the cookie in your browser settings. When you revisit or reload the website, you will be asked again for your consent.<\/p>\n<p>The use of Borlabs Cookie is based on fulfilling legal obligations (Art. 6 para. 1 lit. c GDPR) and on our legitimate interest in providing you with GDPR-compliant consent management (Art. 6 para. 1 lit. f GDPR).<\/p>\n<h3><strong>Script libraries (Google Web Fonts)<\/strong><\/h3>\n<p>In order to display our content correctly and graphically appealing across different browsers, we use Google Web Fonts of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (hereinafter \u201cGoogle\u201d) on this website to display fonts.<\/p>\n<p>Further information on Google Web Fonts can be found at\u00a0<a href=\"https:\/\/developers.google.com\/fonts\/faq?hl=en\" target=\"_blank\" rel=\"noopener\">https:\/\/developers.google.com\/fonts\/faq?hl=en<\/a>\u00a0and in Google\u2019s privacy policy:\u00a0<a href=\"https:\/\/policies.google.com\/privacy?hl=en\" target=\"_blank\" rel=\"noopener\">https:\/\/policies.google.com\/privacy?hl=en<\/a>.<\/p>\n<h3><strong>Embedded YouTube videos<\/strong><\/h3>\n<p>We embed YouTube videos on our website. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter \u201cYouTube\u201d). YouTube is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter \u201cGoogle\u201d). When you visit a page that has a YouTube plugin, a connection to YouTube servers is established. In the process, YouTube is informed of which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.<\/p>\n<p>If a YouTube video is started, the provider uses cookies that collect information about user behavior.<\/p>\n<p>For more information on the purpose and scope of data collection and processing by YouTube, please refer to the provider\u2019s privacy policy, where you will also find further information on your rights in this regard and settings options for protecting your privacy (<a href=\"https:\/\/policies.google.com\/privacy?hl=en\" target=\"_blank\" rel=\"noopener\">https:\/\/policies.google.com\/privacy?hl=en<\/a>).<\/p>\n<p><strong>Withdrawal of consent<\/strong><\/p>\n<p>No option for a simple opt-out or blocking of data transmission is currently offered by the provider. If you wish to prevent tracking of your activities on our website, please revoke your consent for the relevant cookie category or all technically unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website at all or only to a limited extent.<\/p>\n<h3><strong>SSL encryption<\/strong><\/h3>\n<p>To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.<\/p>\n<h3><strong>Information about your right to object according to Art. 21 GDPR<\/strong><\/h3>\n<p><strong>Right to object for individual cases<\/strong><\/p>\n<p>You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Art. 6 (1) point f GDPR (data processing on the basis of legitimate interests); this also applies to profiling based on this provision within the meaning of Art. 4 (4) GDPR.<\/p>\n<p>If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising, or defending legal claims.<\/p>\n<p><strong>Recipients of an objection<\/strong><\/p>\n<p>speedikon Facility Management AG<br \/>\nBerliner Ring 103<br \/>\n64625 Bensheim<br \/>\nGermany<br \/>\nPhone: +49 62 51 \/ 584 \u2013 0<br \/>\nEmail:\u00a0<a class=\"moz-txt-link-abbreviated\" href=\"mailto:sfm-datenschutz@speedikonfm.com\">sfm-datenschutz@speedikonfm.com<\/a><\/p>\n<h3><strong>Changes to our privacy policy<\/strong><\/h3>\n<p>We reserve the right to adapt this privacy policy so that it always complies with the current legal requirements or in order to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.<\/p>\n<h3><strong>For questions, contact the data protection officer<\/strong><\/h3>\n<p>If you have any questions about data protection, please write us an email or contact the person responsible for data protection in our organization directly:<\/p>\n<p>Dr. Alexandra Merkel<br \/>\nEmail:\u00a0<a class=\"moz-txt-link-abbreviated\" href=\"mailto:sfm-datenschutz@speedikonfm.com\">sfm-datenschutz@speedikonfm.com<\/a><br \/>\nPhone: +49 62 51 \/ 584 \u2013 0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy The responsible party within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is: speedikon Facility Management AG Berliner Ring 103 64625 Bensheim Germany Phone: +49 62 51 \/ 584 \u2013 0 Email:\u00a0sfm-datenschutz@speedikonfm.com Your data protection rights You can exercise the following rights at any time using&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19896","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blog.speedikonfm.com\/en\/wp-json\/wp\/v2\/pages\/19896","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.speedikonfm.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blog.speedikonfm.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blog.speedikonfm.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.speedikonfm.com\/en\/wp-json\/wp\/v2\/comments?post=19896"}],"version-history":[{"count":10,"href":"https:\/\/blog.speedikonfm.com\/en\/wp-json\/wp\/v2\/pages\/19896\/revisions"}],"predecessor-version":[{"id":22187,"href":"https:\/\/blog.speedikonfm.com\/en\/wp-json\/wp\/v2\/pages\/19896\/revisions\/22187"}],"wp:attachment":[{"href":"https:\/\/blog.speedikonfm.com\/en\/wp-json\/wp\/v2\/media?parent=19896"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}