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REST API in DAMS C – a new dimension in system communication

In decentralized system environments of organizations, the decisive efficiency factor is software systems’ ability to seamlessly communicate. The most common framework for automatic data transfer among Enterprise Information Systems are API Calls/Webservices. They enable smooth data exchange between DAMS C and various systems such as a CMDB or an ERP application. For the following reasons,…

Enhanced service processes thanks to Helpdesk

In addition to central standard processes such as Asset- and Cable Management, DAMS C professionally supports also relevant service processes. Our high performing C-platform allows manifold technical and commercial processes to be built upon. Therefore, an integrated, fully-fledged Helpdesk is self- evident, and many of our customers use different Helpdesk configurations successfully every day. This…